Privacy Policy
Effective Date: 1st June 2025
At Beacon Pharmacy, we are committed to protecting your personal information and ensuring transparency in how we handle your data. This Privacy Policy outlines how we collect, use, and safeguard any information you provide when using our website or pharmacy services.
We may update this policy from time to time, and we encourage visitors to review it periodically to ensure you are happy with any changes.
🔍 What Information We Collect
Information You Provide to Us
You may provide us with information when:
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Requesting a prescription or consultation
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Booking a vaccination or pharmacy service
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Submitting a contact form or enquiry
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Signing up to our newsletter or updates
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Writing a review or giving feedback
This information may include your name, address, phone number, email address, medical or prescription details, and payment information (if applicable).
Information We Collect Automatically
When you browse our website, we may collect certain technical data through cookies. This may include:
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Your IP address
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Browser type and version
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Device information
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Pages visited and time spent on our site
Cookies help us improve the website experience and understand user behaviour.
Information from Third Parties
We may receive personal data from trusted third-party providers such as:
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Payment processors
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Delivery and logistics partners
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NHS and healthcare providers
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Website analytics and marketing services
This may be combined with information you’ve provided directly to enhance service delivery.
🔐 How We Use Your Information
We use your data to:
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Process prescriptions, bookings, and service requests
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Contact you about appointments or updates
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Deliver safe and accurate pharmacy care
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Improve our services and website experience
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Comply with legal and regulatory requirements
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Send you information about services (if you’ve opted in)
We never sell or lease your personal information.
📱 Social Media Platforms
Beacon Pharmacy may operate accounts on platforms like Facebook, Instagram, and Google. Any personal information you share through these platforms is governed by their individual privacy policies. We only collect identifiable information when users engage voluntarily, such as through messages or comments.
📊 Analytics
Our website uses tools such as Google Analytics to collect anonymised data about how visitors use the site. This helps us improve performance and usability. All identifiable data is anonymised and retained only for as long as needed.
🤝 Sharing Your Information
We may share your personal information with:
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NHS services and medical professionals (where appropriate)
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Payment processors and delivery providers
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IT and analytics partners who support our site and services
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Regulatory bodies such as the GPhC or NHS England
We only share what is necessary to provide your care and fulfil our legal obligations.
🗄️ How Your Data is Stored
We store your personal data securely using GDPR-compliant systems. Data may be stored digitally in the UK or, in some cases, with providers certified under the UK or EU-US Data Privacy Framework.
Please note that while we take all reasonable steps to secure your data, transmission over the internet is never completely secure.
🔗 External Links
Our website may contain links to third-party websites. If you follow those links, please note that we do not control those sites and are not responsible for their privacy practices.
✅ Your Rights Under UK GDPR
You have the right to:
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Be informed about how your data is used
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Access and request a copy of your personal data
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Request correction of inaccurate or incomplete data
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Request deletion of your data (in certain circumstances)
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Object to or restrict certain types of data processing
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Transfer your data to another provider
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights or for any privacy-related queries, please contact us:
Contact Details
Beacon Pharmacy
81 Collingwood Drive
Great Barr, Birmingham
B43 7JW
📧 Email: pharmacy.fnj22@nhs.net
📞 Phone: 0121 325 1203
Pharmacy GPhC Number: 1037942
Superintendent Pharmacist: Balraj Chohan (GPhC 2042223)
🍪 Cookie Policy (Summary)
Our website uses cookies to enhance your browsing experience and to analyse how users interact with our site.
Cookies are small text files stored on your device. Some cookies are essential for the website to function properly, while others help us improve performance and deliver personalised content.
By continuing to use our website, you consent to the use of non-essential cookies, as outlined in our full Cookie Policy.
You can control or delete cookies at any time through your browser settings.
