Terms and Conditions
Effective Date: 1st June 2025
Please read these Terms and Conditions carefully before using our website or ordering any services or products from Beacon Pharmacy. By accessing our website or placing an order, you confirm that you accept these Terms.
We may revise these Terms at any time by updating this page. You should check this page from time to time to take notice of any changes.
1. Information About Us
This website (https://www.beaconpharmacy.co.uk) is operated by Beacon Pharmacy.
Company Address: 81 Collingwood Drive, Great Barr, Birmingham, B43 7JW
GPhC Pharmacy Number: 1037942
Superintendent Pharmacist: Balraj Chohan
GPhC Number: 2042223
Email: pharmacy.fnj22@nhs.net
Telephone: 0121 325 1203
Beacon Pharmacy is regulated by the General Pharmaceutical Council (GPhC).
2. Service Availability
Our website and services are intended for use only by individuals in the United Kingdom. Orders or service bookings from outside the UK will not be accepted.
3. Your Status
By using our site or placing an order, you confirm that:
You are legally capable of entering into binding contracts
You are at least 18 years old
You are accessing the site from within the United Kingdom
4. Registering for Services
When registering for services (e.g. NHS Prescriptions), you must ensure that the details you provide are accurate and kept up to date. By registering with Beacon Pharmacy, you authorise us to process relevant healthcare services on your behalf, including prescription orders and electronic prescriptions.
5. Our Contract with You
When you place an order or book a service, you will receive confirmation by email. This does not mean your request has been accepted. The contract between us is only formed when we confirm the service or dispatch the product.
We reserve the right to reject any order or booking for any reason, and will notify you accordingly.
6. Products and Services
While we strive to provide accurate information, the inclusion of any product or service on our website does not guarantee its suitability for you. Always consult your GP or a qualified healthcare professional before starting any treatment. Follow all packaging instructions and healthcare advice.
7. Cancellation and Refunds
Due to the nature of pharmacy services and medicines, many products and bookings may be non-refundable once processed. However:
If a product arrives damaged or incorrect, we will arrange a replacement or refund.
For services, cancellation may be permitted with reasonable notice. Please contact us directly.
Prescription medicines cannot be returned or refunded unless faulty or dispensed in error.
8. Pricing and Payment
All prices displayed include VAT where applicable. We reserve the right to update pricing at any time. Payment is required in full at the time of ordering or booking via approved methods (e.g. credit/debit card).
9. Delivery and Risk
Risk of damage or loss transfers to you once a product is delivered. We aim to dispatch all products promptly, but are not responsible for delays caused by third-party delivery providers.
10. Your Data
Your data will be processed in accordance with our Privacy Policy and Cookie Policy. We comply with GDPR and relevant UK data protection legislation.
11. Electronic Prescriptions (EPS)
By registering with Beacon Pharmacy, you authorise us to receive your NHS electronic prescriptions directly from your GP. This nomination can be changed or revoked at any time by speaking with your GP or another pharmacy.
12. Our Liability
We are not liable for any indirect or consequential loss. Our maximum liability is limited to the value of the product or service purchased. This does not exclude liability for death, personal injury, or fraudulent misrepresentation.
13. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy policies of external sites.
14. Written Communications
When using our site, you agree that communication will primarily be electronic. We may contact you by email or display notices on our website. This satisfies any legal requirement for written communication.
15. Force Majeure
We are not liable for failure to perform due to events beyond our reasonable control, including strikes, natural disasters, pandemics, and internet outages.
16. Governing Law
These Terms are governed by English law. Any disputes will be subject to the jurisdiction of the courts of England and Wales.
17. Contact Us
If you have any questions or concerns about these Terms, please contact:
Beacon Pharmacy
81 Collingwood Drive
Great Barr, Birmingham
B43 7JW
📞 0121 325 1203
